One of the reasons it's important for a road warrior to consistently fly one airline is to make sure you're noticed and appreciated by that airline. Well, as much as an airline can appreciate someone, that is. I nurture my relationship with Delta Air Lines by spending a lot of money with them, over $30,000 last year, and well on the way to a similar total with them next year.
There are a number of privileges and perks that one acquires as one moves up through the levels of an airline's preferred flier program, such as access to club rooms, free upgrades to first class, preferred seating selections in coach, etc., and one that's very important for getting home at the end of the week: standby priority.
Every computer company for whom I've taught for the last ten years always cautions students not to book too early a flight on the last day of class. Sure, they'll say, a lot of instructors will make an effort to get you out early, but some classes, particularly 2- and 3-day offerings, it just doesn't work that way. They'll tell folks to book flights after 6pm to make sure they don't get hung up. Having been a high school teacher, I'm well aware of the limits of the human attention span. It's not just adolescents, but adults that have trouble paying attention after 3-5 days of lectures. My students come to learn and take away knowledge that improves their skills as computer professionals, and when they hit saturation point, it's time to stop and send them home.
Does that sound like the rationalization of an experienced computer trainer who games the system to get home early? Maybe, but if you've taken one of my classes, you know it's true. I'll never book a return flight earlier than 5:30pm, but when we do wrap up early, I'm out. Unless the office is next to the airport, it's always better to get away from an office before rush hour. Airports are fairly self-contained, with food, drink, internet access, and other amenities. Better to be there than miles away.
Better still to get on a plane.
Changing same-day travel plans isn't all that hard. Airlines know that the best they can hope for on any given day is for good on-time arrival and departure percentages. They know that things can go horribly wrong in that department, so the more people they can move through the skies as early as possible in the day improves those percentages. If you're on a 6pm flight and you get to the airport at 2pm, your airline will be more than happy to send you out early if a seat is available. The sooner you're gone, the sooner you're no longer their responsibility.
Time was any flier could simply walk up to a ticket agent and request a change in a reservation, and they'd be accomodated as best as possible. As airlines struggle to cut costs, they discovered that one of the things they could change extra for was schedule changes. It's worth it to a lot of road warriors to pay $25-$50 to improve their chances of getting home that night. Of course, the higher level frequent fliers are usually exampt from those fees. Additional, the higher-ranking folks get standby priority.
Standby priority is one of the road warrior's best friends. It determines who is going to get those last three seats on the 3pm flight. There are a number of variables that factor into standby priority, with same-day travel disruptions being the most significant. Folks bumped from a delayed or cancelled flight will always get top priority. If it's a smooth-flying day, however, the road warrior pecking order kicks in. For Delta, that's Platinum, Gold, Silver. Platinum fliers go to the top of the "standby list," that display on the monitor near and dear the hearts of everyone trying to earn the privilege of going down the jetway on that particular flight. The folks on the top of that list are the ones who will move to the "cleared list," and gain the coveted boarding pass.
Since airports are indeed their own little worlds, road warriors would do well to give the standby process a shot. Unless you want to have a few cocktails before your flight and you're paying for them out of your own pocket, there's not much you're going to accomplish away from the airport, and even the Silver Medallion flier might get a seat on the early flight.
There's another benefit to trying for an earlier flight on travel day for the flier who checks one or more pieces of luggage. While the rules say that you're supposed to travel with your bag, most of the airlines don't bother with this detail. if you put yourself on the standby list for an earlier flight, your bag often travels on that flight, whether or not you get a seat. So, even if you can't get home before your scheduled flight time, your time at the departure airport is rewarded by finding your bag(s) waiting for you upon arrival.
You'd think that the minor detail of being in another country would complicate the process of traveling from YYZ back down to ATL, but the US and Canada have worked out a pretty good arrangement. As soon as you check in for a flight whose destination is the US, you walk behind the ticket agent and enter a line manned by US INS officers. Fliers "enter" the US while still in Canada. The process is the same as if you've just arrived at the international terminal of any major US airport, except you're not tired, stiff, and in need of a restroom.
The only problem I can find with this system is that the food selection once past all the legal stuff is pretty dismal. That wasn't a huge issue this trip, though, since I was trying to get out early. I arrived at YYZ just before 2pm, after dropping off the rental car. I was informed that I had a pretty good chance of getting a seat on the 3:20pm flight. That flight would arrive at ATL in time for me to get the 8:35pm ATL-MSY flight. I hopped the shuttle bus out to the satellite terminal where the Delta Connection/ASA CRJs park just as the flight began boarding. I checked in with the very-efficient (and very-cute) gate agent, Anne, and she was able to confirm me on the flight as well as the connecting ATL-MSY leg. She handled the re-routing of my checked bag, and I was walking outside to board the CRJ in no time flat.
The 2-hour flight down to Hartsfield-Jackson was peaceful, even though I was in seat 14A, the left-side window seat in the last row of the CRJ-200. I sat next to a petite lady so we didn't encroach on each other's space all that much. i dozed off right after takeoff, waking up just as we went on final approach.
The CRJ arrived on Concourse "C," just like a domestic ASA flight. In spite of being the absolute last passenger to deplane, I was one of the first through the jetway, because so many people had to wait for their gate-checked bags. The flight home was departing from "A," and the Crown Room agent on that concourse double-checked my first class upgrade status. When the ride is a B757, the odds of getting to sit up front are excellent. I flew home in seat 6A, glass of wine in hand, ready to be home, if only for a day.
There are a number of privileges and perks that one acquires as one moves up through the levels of an airline's preferred flier program, such as access to club rooms, free upgrades to first class, preferred seating selections in coach, etc., and one that's very important for getting home at the end of the week: standby priority.
Every computer company for whom I've taught for the last ten years always cautions students not to book too early a flight on the last day of class. Sure, they'll say, a lot of instructors will make an effort to get you out early, but some classes, particularly 2- and 3-day offerings, it just doesn't work that way. They'll tell folks to book flights after 6pm to make sure they don't get hung up. Having been a high school teacher, I'm well aware of the limits of the human attention span. It's not just adolescents, but adults that have trouble paying attention after 3-5 days of lectures. My students come to learn and take away knowledge that improves their skills as computer professionals, and when they hit saturation point, it's time to stop and send them home.
Does that sound like the rationalization of an experienced computer trainer who games the system to get home early? Maybe, but if you've taken one of my classes, you know it's true. I'll never book a return flight earlier than 5:30pm, but when we do wrap up early, I'm out. Unless the office is next to the airport, it's always better to get away from an office before rush hour. Airports are fairly self-contained, with food, drink, internet access, and other amenities. Better to be there than miles away.
Better still to get on a plane.
Changing same-day travel plans isn't all that hard. Airlines know that the best they can hope for on any given day is for good on-time arrival and departure percentages. They know that things can go horribly wrong in that department, so the more people they can move through the skies as early as possible in the day improves those percentages. If you're on a 6pm flight and you get to the airport at 2pm, your airline will be more than happy to send you out early if a seat is available. The sooner you're gone, the sooner you're no longer their responsibility.
Time was any flier could simply walk up to a ticket agent and request a change in a reservation, and they'd be accomodated as best as possible. As airlines struggle to cut costs, they discovered that one of the things they could change extra for was schedule changes. It's worth it to a lot of road warriors to pay $25-$50 to improve their chances of getting home that night. Of course, the higher level frequent fliers are usually exampt from those fees. Additional, the higher-ranking folks get standby priority.
Standby priority is one of the road warrior's best friends. It determines who is going to get those last three seats on the 3pm flight. There are a number of variables that factor into standby priority, with same-day travel disruptions being the most significant. Folks bumped from a delayed or cancelled flight will always get top priority. If it's a smooth-flying day, however, the road warrior pecking order kicks in. For Delta, that's Platinum, Gold, Silver. Platinum fliers go to the top of the "standby list," that display on the monitor near and dear the hearts of everyone trying to earn the privilege of going down the jetway on that particular flight. The folks on the top of that list are the ones who will move to the "cleared list," and gain the coveted boarding pass.
Since airports are indeed their own little worlds, road warriors would do well to give the standby process a shot. Unless you want to have a few cocktails before your flight and you're paying for them out of your own pocket, there's not much you're going to accomplish away from the airport, and even the Silver Medallion flier might get a seat on the early flight.
There's another benefit to trying for an earlier flight on travel day for the flier who checks one or more pieces of luggage. While the rules say that you're supposed to travel with your bag, most of the airlines don't bother with this detail. if you put yourself on the standby list for an earlier flight, your bag often travels on that flight, whether or not you get a seat. So, even if you can't get home before your scheduled flight time, your time at the departure airport is rewarded by finding your bag(s) waiting for you upon arrival.
You'd think that the minor detail of being in another country would complicate the process of traveling from YYZ back down to ATL, but the US and Canada have worked out a pretty good arrangement. As soon as you check in for a flight whose destination is the US, you walk behind the ticket agent and enter a line manned by US INS officers. Fliers "enter" the US while still in Canada. The process is the same as if you've just arrived at the international terminal of any major US airport, except you're not tired, stiff, and in need of a restroom.
The only problem I can find with this system is that the food selection once past all the legal stuff is pretty dismal. That wasn't a huge issue this trip, though, since I was trying to get out early. I arrived at YYZ just before 2pm, after dropping off the rental car. I was informed that I had a pretty good chance of getting a seat on the 3:20pm flight. That flight would arrive at ATL in time for me to get the 8:35pm ATL-MSY flight. I hopped the shuttle bus out to the satellite terminal where the Delta Connection/ASA CRJs park just as the flight began boarding. I checked in with the very-efficient (and very-cute) gate agent, Anne, and she was able to confirm me on the flight as well as the connecting ATL-MSY leg. She handled the re-routing of my checked bag, and I was walking outside to board the CRJ in no time flat.
The 2-hour flight down to Hartsfield-Jackson was peaceful, even though I was in seat 14A, the left-side window seat in the last row of the CRJ-200. I sat next to a petite lady so we didn't encroach on each other's space all that much. i dozed off right after takeoff, waking up just as we went on final approach.
The CRJ arrived on Concourse "C," just like a domestic ASA flight. In spite of being the absolute last passenger to deplane, I was one of the first through the jetway, because so many people had to wait for their gate-checked bags. The flight home was departing from "A," and the Crown Room agent on that concourse double-checked my first class upgrade status. When the ride is a B757, the odds of getting to sit up front are excellent. I flew home in seat 6A, glass of wine in hand, ready to be home, if only for a day.
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